top of page
Progress_0273.JPG

FAQ

The source for everything you want to know

ASK US ANYTHING

Don't see your question? Help us, help you. Send us an email with any question you may have, and we'll be prompt in answering. Remember, your project managers are always there to answer any questions or concerns not listed.

  • MISSING GRANULES
    Our technicians check for missing granules that have exposed the substrate, or black layer underneath them. The substrate exposed should look fresh, or not as if it has been exposed to the sun for an extended period. This will indicate new hail damage as opposed to anything preexisting.
  • SHINGLE BRUISING
    Bruising occurs when a hailstone’s impact disperses the roof’s granules. Bruising will feel like indentations on your roof’s surface. They are not always visible but should be addressed upon discovery, as failure to do so can cause holes to eventually form in your shingles.
  • CIRCULAR CRACKING
    When big enough, hailstones can cause circular cracking around the hit itself in a half-moon or full circle shape. This sort of cracking indicates larger hail and a shingle that has been damaged through to the fiberglass matting, which can make it highly susceptible to water penetration.

FREQUENTLY ASKED QUESTIONS

bottom of page