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FAQ
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MISSING GRANULESOur technicians check for missing granules that have exposed the substrate, or black layer underneath them. The substrate exposed should look fresh, or not as if it has been exposed to the sun for an extended period. This will indicate new hail damage as opposed to anything preexisting.
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SHINGLE BRUISINGBruising occurs when a hailstone’s impact disperses the roof’s granules. Bruising will feel like indentations on your roof’s surface. They are not always visible but should be addressed upon discovery, as failure to do so can cause holes to eventually form in your shingles.
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CIRCULAR CRACKINGWhen big enough, hailstones can cause circular cracking around the hit itself in a half-moon or full circle shape. This sort of cracking indicates larger hail and a shingle that has been damaged through to the fiberglass matting, which can make it highly susceptible to water penetration.
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